Returns

30 Days to Return

We have a 15-day return policy, allowing you to request an exchange within 15 days of receiving your item.

To be eligible for an exchange, your item must be in its original condition—unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

If your return is accepted, we will provide you with instructions on how and where to send your package. Please note that returns are sent at the customer's expense. Items sent back to us without first requesting a return will not be accepted.

For any questions regarding returns, please contact us at oasis.bridal.jewellery@gmail.com.

Returns and Exchanges

If you receive a defective item or an item that does not match your order, we will gladly offer an exchange or refund. However, please note that we do not provide refunds for change of mind. For any further assistance, please contact us at oasis.bridal.jewellery@gmail.com.